Repair Statuses Repair

Manage the named, colored statuses used to track a repair's progress, normally reached through the Status tab in Repair Settings.

This screen manages the list of repair statuses (for example Received, In Progress, Ready for Pickup, Delivered) that appear in the status dropdown on repair invoices and job sheets. Its data table lists each status's Name (with a checkmark icon if it is marked as a completed status), Color swatch, and Sort Order, with per-row Edit, Deactivate, and Activate actions.

Selecting Add opens a form to define the status Name, a Color (via a color picker), a Sort Order, whether it should be flagged as a completed status, and optional SMS Template, Email Subject, and Email Body content used when notifying customers of that status.

Access requires the repair_status.access permission together with the repair module being enabled in the business's subscription. This management table is embedded as the Status tab on the Repair Settings page, alongside a separate Custom Settings tab for extra custom statuses.

Step-by-step Workflow

1. Open Repair StatusesGo to Repair Settings and select the Status tab, or navigate directly to <code>/repair/status</code>.
2. Click AddSelect Add to open the new status form.
3. Name and color the statusEnter a status name, pick a color, and set its sort order in the status list.
4. Mark as completed if relevantCheck the completed-status option if this status should count a repair as finished.
5. Add notification templatesOptionally fill in the SMS template, email subject and email body sent to customers when a repair reaches this status.
6. Save the statusSubmit the form so the new status becomes available when updating repairs and job sheets.
7. Activate or deactivate as neededUse the row actions to edit an existing status or toggle it active/inactive without deleting it.